Noticeboard

Changes to Access as a result of COVID-19.

This GP Practice is currently restricting access for the safety of all patients and staff.

We have at all times during the pandemic been available for our patients and have continued to offer medical care. We continue to offer telephone appointments as the initial contact, but will see you face to face when this is necessary. This helps us keep our practice as covid-secure as possible by limiting the number of people in the building, and helps us manage the current high level of demand for our services. We are sorry that this does not suit all our patients.

We have now opened our door to patients but ask that all patients read the information on the door before entering the surgery.  There are restrictions in place to continue to keep our patients safe and we ask that you wear a mask on entering the waiting room and request that no more than 3 patients are in the waiting room at a time, this includes patients collecting prescriptions.

Thank you.

PLEASE TRY TO PHONE OR USE THE ONLINE REPEAT PRESCRIPTION REQUEST SERVICE. WE WOULD APPRECIATE NO REPEAT SLIPS BEING HANDED TO THE SURGERY. WE WILL BE CONTINUING WITH OUR DISPENSING SERVICE AS USUAL.

Please allow 4 working days after requesting a prescription before coming to collect it.

SCREENING APPOINTMENTS

Cervical screening, breast screening, diabetic retinopathy and bowel screening appointments are now being sent out.  If you have any queries with regard to these screening programmes please contact  NHS inform on 0800 22 44 88 or contact a Screening Centre.

Appointments

Consultation with doctor or nurse is by Appointment Only.

Telephone 01463 811200 or 01463 731384 to book a telephone appointment.

Telephone Advice

If you think that your problem may be dealt with by speaking to a doctor or nurse, on the telephone, please ask the receptionist who will arrange for a doctor/nurse to call you back.

Urgent Problems

If you feel that your condition requires urgent attention, please tell the receptionist who will arrange for a doctor or nurse to speak to you.

SMS MESSAGES

The surgery will now send out reminders for your appointment by SMS text messaging. Please ensure that we have a note of your up to day mobile number to enable us to send you a message.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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