Noticeboard

Changes to Access as a result of COVID-19.

This GP Practice is currently restricting access for the safety of all patients and staff.

We have at all times during the pandemic been available for our patients and have continued to offer medical care. We continue to offer telephone appointments as the initial contact, but will see you face to face when this is necessary. This helps us keep our practice as covid-secure as possible by limiting the number of people in the building, and helps us manage the current high level of demand for our services. We are sorry that this does not suit all our patients.

We have now opened our door to patients but ask that all patients read the information on the door before entering the surgery.  There are restrictions in place to continue to keep our patients safe and we ask that you wear a mask on entering the waiting room and request that no more than 3 patients are in the waiting room at a time, this includes patients collecting prescriptions.

Thank you.

PLEASE TRY TO PHONE OR USE THE ONLINE REPEAT PRESCRIPTION REQUEST SERVICE. WE WOULD APPRECIATE NO REPEAT SLIPS BEING HANDED TO THE SURGERY. WE WILL BE CONTINUING WITH OUR DISPENSING SERVICE AS USUAL.

Please allow 4 working days after requesting a prescription before coming to collect it.

SCREENING APPOINTMENTS

Cervical screening, breast screening, diabetic retinopathy and bowel screening appointments are now being sent out.  If you have any queries with regard to these screening programmes please contact  NHS inform on 0800 22 44 88 or contact a Screening Centre.

Rights & Responsibilities

Your Rights & Responsibilities

  • All surgeries are by appointment and these can be made by telephoning the practice. Every available attempt will be made to fit urgent cases into the next available surgery on the same day.
  • The Practice also has the authority to remove from the list any patients who constantly abuse the appointments system.
  • Please telephone to cancel your appointment if no longer needed, so your appointment can be allocated to another patient.
  • Please notify us of change of address and/or telephone number promptly.
  • Remember, you are largely responsible for your own health, and it is up to you to take the advice and action recommended to you.

Help Us to Help You

  • Please cancel your appointment if not required.
  • Give the staff as much information as possible to enable them to deal with your request efficiently.
  • Each 15 minute appointment is for one person only. Make a separate appointment for each who requires to be seen.
  • Please phone for results after 2 pm.
  • Notify us of any change of address and/or phone number promptly.
  • Please request home visits as early as possible.
  • Come to the Practice if possible. The Doctor can see 3 or 4 people in the Practice in the time it takes to make one home visit.
  • Order repeat prescriptions in plenty of time.
  • Emergency appointments are 5 minute slots - please use these appointments to discuss the urgent matter only.


 
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